Guaranteed 4-Hour On-Site SLA · PAN-India Support

IT Consulting & Annual Maintenance (AMC)

Protect your CCTV surveillance, biometric terminals, server infrastructure, and user computers with guaranteed response times, quarterly preventive maintenance, and standby loaner hardware.

Request Custom AMC Quote Call +91 85919 95571
4-Hour Emergency SLA
Standby Loaner Hardware
Quarterly Preventive Audits
Dedicated Helpdesk
Peace of Mind

Prevent Downtime Before It Disrupts Your Daily Operations

A broken security camera or an offline biometric gate immediately exposes your company to risk and HR chaos. Vayak Global AMC contracts deliver proactive support with certified resident or on-demand engineers.

Comprehensive AMC

Covers 100% replacement cost of malfunctioning boards, power supplies, and labor.

Non-Comprehensive

Scheduled service visits, firmware updates, and labor tickets with flexible part billing.

Resident Engineers

Full-time certified on-premise technician stationed at your headquarters.

Audit Reports

Detailed quarterly executive health checklists with lifecycle replacement advice.

AMC Support Covering Major Technology OEMs
Hikvision CP Plus eSSL Security Lenovo

What Our AMC Covers:

  • CCTV Systems: IP/Analog cameras, lenses, NVRs, hard drives, PoE switches & cabling
  • Biometric Access: Fingerprint/face terminals, push buttons, magnetic locks & controllers
  • Commercial Displays: Video wall processors, LED sender/receiver cards, power modules
  • IT Hardware: Server arrays, network switches, enterprise Wi-Fi APs, desktops & laptops
Get Custom AMC Audit
Rapid Onboarding

Request Custom AMC Proposal

Share an inventory of your current cameras, servers, or access devices. Our team will perform a free baseline inspection and provide a competitive annual service quote.

AMC Helpdesk
+91 85919 95571
Support Team
support@vayak.in
Mumbai Office
C/201, Military Road, Marol, Andheri (E), Mumbai 400059

Inquire About AMC & IT Maintenance

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Frequently Asked Questions

IT AMC & Maintenance FAQ

Key questions on SLA commitments, spare parts coverage, and existing hardware takeover.

Comprehensive AMC covers all technician labor, regular preventive health audits, plus faulty spare parts and standby replacement hardware at no additional charge. Non-Comprehensive AMC covers labor, periodic inspection, and emergency breakdown visits, with replacement parts invoiced separately at pre-approved discounted rates.

Vayak Global guarantees an on-site technician arrival within 4 hours for critical downtime emergencies across Mumbai, Thane, and Navi Mumbai, backed by our local service centers and 24/7 escalation desk.

Yes. Our infrastructure engineers conduct a free preliminary site survey and asset health assessment to log serial numbers and test existing equipment before smoothly onboarding your surveillance, biometrics, servers, or networking under our unified AMC.

Yes. For corporate headquarters, industrial campuses, and data centers with 100+ endpoints, we deploy full-time certified L1/L2 Resident Engineers for daily health monitoring, helpdesk ticket resolution, and proactive vendor coordination.